In Villa Dining Manager
Duties & responsibilities:
- Providing overall leadership and management of the in-room dining services of the hotel.
- To interact with guests, suppliers, and other partners as required to ensure maximum guest satisfaction and maximize the returns to the hotel
- To motivate and supervise all employees involved in the provision of in-room dining, and ensure that the service they deliver is in line with the best Anantara service standards.
- With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels.
- To be aware of the best external competitor offerings in the local market, and to continually work with hotel colleagues to improve our own offerings with the goal of being the best in the market for creativity, service, choice, and value for money.
- Coordinates with the purchasing department of the hotel for specific purchasing requirements relating to Room Service.
- To be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximize business for the hotel.
- To schedule and arrange private parties in rooms as per the request of the guest.
Qualification:
- At least 3 years related work experience in a five star property
- Creative and innovative
- With excellent communication skills
Salary & Benefits: Negotiable
Deadline of application: 31st July 2013
Email: sorido@anantara.com
