Job: Japanese Speaking GRO
Employer: Centara Grand Island Resort Maldives
Job Title: Japanese Speaking GRO
Position: Japanese Speaking GRO (Male or Female)
Salary Negotiable
Centara Hotels and Resorts operate 43 hotels and resorts in major tourist destinations throughout Thailand and Asia including Bangkok, Maldives, Egypt and India.
The Centara Grand Island Resort & Spa Maldives is tailored to provide an exceptional experience for both couples and the family market. We are now actively searching for
Japanese Speaking GRO (Male or Female)
Job Tasks
Facilitate guest service in the area of Arrival & Departure, special requests, tour and excursion bookings etc etc
Monitor arrival rooms and facilities to ensure they meet resort standards
Translate resort literature from English to Japanese.
Be on call to assist non English speaking guests to communicate where possible.
Take responsibility for the updating of guest profile and history information to the PMS system.
Actively seek out guest feedback and anticipate guest needs.
JOB SPEC’s
Young dynamic and highly motivated
Hotel School Graduates and/ or experience in a similar position
Outgoing personality who fosters Customer relation. Computer literate.
You must speak English and other international languages are considered as an advantage.
Experience working in a multicultural team including working in a resort environment
Flexible working hours, hands on, patient, peoples person and very service oriented
Handle guest check-in/check-out and responsible for front desk operation
Responsible for planning/arranging all guest activities and execution
Handle MAT and Speedboat operation for guests transfer in liaise with Reservation and Resorts Marine Department.
Applications shall be submitted on or before 10th May 2011 by email to hrdcirm@chr.co.th and/ or delivered to M. Rowville, 4th Floor, Fareedhee Magu, Male’.
