We are looking for a motivated and enthusiastic Maldivian / Expatriate
to join our team as a GUEST RELATIONS OFFICER (French & Russian Speaking).
The responsibilities of this task will include,
- Facilitating the arrival of guests to the resort and their check-in.
- Accurately conveying information of the resorts facilities and services.
- Maintaining accurate guest information in the resort operating system.
- Arranging and attending guest activities and excursions.
- Attending and solving any guest issues or complaints.
- Actively seeking out guest feedback and anticipating guest needs.
Qualifications:
- Previous experience in similar position in a resort or other customer service based position.
- Hotel school graduates and / or experience in a similar position.
- Outgoing personality who fosters customer relation.
- Computer literate.
- Experience in working in a multicultural team.
- Flexible working hours, hands on, patient, people’s person and highly service oriented.
- High level of written and spoken English, French & Russian.
- Ability to translate between English, French & Russian.
- Outgoing and social personality.
- Strong desire to provide memorable guest experiences by exceeding expectations.
- Speak another language can be an added advantage.
Remuneration: Negotiable
Interested candidates please apply in writing with a CV, and copies of
relevant certificates to:
Clubfaru, Farukolhufushi, E-mail: clubfaru@dhivehinet.net.mv, Or Fax:
960 6642415
For More information, please contact Mr. Asif from HR on +960 6640553
Please submit your proposals before 28th July 2012
