JOB OPPORTUNITY FOR GUEST RELATION
OFFICER
We are currently seeking a GUEST
RELATIONS OFFICER (Japanese and English Speaking) for our Dive and Watersports
centre in a luxury resort approx. 30 minutes from Male.
Reporting to the Dive & Watersports
Manager, you will be responsible for:
- Accurately conveying information to guests of the dive and watersports facilities and services
- Arranging and attending guest activities and excursions
- Fulfilling the guest special requests
- Attending and solving any guest issues or complaints
- Actively seeking out guest feedback and anticipating guest needs
- Assisting Base Manager with planning and scheduling excursions and boat movements
- Manning the Dive and Watersports centre
- Providing sales assistance for dive and watersports equipment
Qualifications/Experience:
- Previous experience in similar position within a resort, or other customer service based position
- Hotel school graduates and / or experience in a similar position
- Outgoing personality who fosters customer relation
- Computer literate
- Experience in working in a multicultural team
- Flexible working hours, hands on, patient, punctual and highly service oriented
- High level of written and spoken English and Japanese
- Outgoing and social personality
- Strong desire to provide memorable guest experiences by exceeding expectations
- Additional languages would be an advantage.
If you believe the above fits your
skills, character and personality, then please send your resume with a recent
picture of yourself and contact information for two referees to
coordinator@silversands.com.mv
