Coco Palm is set on a private tropical island of Bodu Hithi and is an
established 5 star luxury resort situated in the North Male Atoll, reachable by
a 40 minute boat drive. Coco Palm Bodu
Hithi is surrounded by crystal clear water, for which the Maldives is world
renowned. Lush vegetation provides the experience of privacy and warmth in
tropical luxury. A proud member of the
Small Luxury Hotels of the World (SLH), the winner of the “World Luxury Hotel”
and “TUI Award”.
If you are an individual with special qualities, passionate, creative
and committed, we would like you to join us in the following vacancies at Coco
Palm Bodu Hithi:
Lifestyle Host
Job Specifications:
Work on a rotation basis within the Front Office, ensuring maximum
guest satisfaction and adhering to the standard required by the resort. Handles
all Front Office cashier’s transactions such as posting charges to guests,
taking room payment and exchanging foreign currency according to the
procedures. At the end of shift,
balances his/her cash float. Checks in the arriving guest and checks out the
departure guests in a friendly and caring manner according to the Coco Palm
Bodu Hithi procedures and standards. Coordinates room status updates with the
housekeeping department by notifying them of all group check-outs, late
check-outs, early check-in and special requests. Obtains all the relevant
information from the previous shift, including the volume of business, special
guests, tasks to be clarified and to be completed. Welcome and check in for
guests, taking account of the established standards (choice of suitable room,
completion of bookings and entry into the computer, handover of the room pass
and the key, safe guarding payment, luggage organization). Check out of
departing guests in accordance with the established standards (drawing up of
guests’ bills, processing using the computer system). Knows the emergency
equipment and how to use it and what to do in cases of emergency. Check Traces
(guest in house & expected arrivals) reports. Accepts reservations and
enter these into the computer.
Required Qualification & Experience:
- Bachelor’s Degree or Diploma from Hotel Management or equivalent similarity experience required.
- Minimum 2 years experience in resort required.
- Must be customer-service/team oriented, assist in managing the Front Desk
- Excellent interpersonal skills
- Excellent oral, listening, writing and coaching skills.
- Must be fluent in English, preferably also any of the following languages: French, German, Arabic, Chinese, any African Language.
- Must be adaptable and flexible to various work conditions; must have a concern for quality; must be results oriented
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All our associates enjoy the following facilities and services:
Fully furnished accommodation and meals, sports & gym facilities,
free internet café, Wi-Fi, daily ferry
transfers to Male’ – the capital city, opportunity for continuous learning and
development and above all an attractive salary and service charge.
If you believe the above fits your skills and personality, please send
your resume and a full length photograph to:
febe.pritchard@cococollection.com.mv
Application deadline is 30th September 2012 and only shortlisted
candidates will be contacted.
