Coco Bodu Hithi is set on a private tropical island and is an
established 5 star luxury resort situated in the North Male Atoll, reachable by
a 40 minute boat drive. Coco Bodu Hithi is surrounded by crystal clear water,
for which the Maldives is world renowned. Lush vegetation provides the
experience of privacy and warmth in tropical luxury. A proud member of the
preferred boutique hotels.
If you are an individual with special qualities, passionate, creative
and committed, we would like you to join us in the following vacancies at Coco
Bodu Hithi:
Cluster Spa Manager
Required Qualification & Experience:
CANDIDATE PROFILE
Education and Experience
- At least three years of senior supervisory or management level experience within a luxury spa environment
- Proven people management, business acumen and Spa management skills
CORE WORK ACTIVITIES
Managing Spa Operations and Budgets
- Dedicate and passionate for guest service excellence
- Oversees retail product research, product selection and purchasing, product display.
- Manages supply inventories and purchasing control, including uniforms.
- Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
- Maintains cleanliness of spa and related areas and equipment.
Managing Spa Sales
- Creates and coordinates special services process for specific emerging markets.
- Develops and Manages spa promotions including retail programs
- Ensures spa services are included in all property-related marketing guidlines.
- Identifies and recommending new products and product enhancements to remain competitive in the market.
Managing Spa Revenue and cost containments
- Monitors and Manages the payroll function.
- Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Manages Spa expenses such treatment product consumption, linen expense, departmental assets, decorations and paper supplies to achieve or exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
- Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Strives to improve service performance.
- Enhance company’s’ welfare culture
Conducting Human Resources Activities
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Administers the performance appraisal process for direct report managers.
- Develops business goals and creates appropriate development plans.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Solicits employee feedback, utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
- Celebrates successes and publicly recognizes the contributions of team members.
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We also have the following vacancies:
F&B:
- Restaurant Waiter
- Bar Waiter
- Hostess.
- Bartender
- Beverage Manager
- Captain
Human Resources:
- Resort Doctor or Nurse
- HR Coordinator
- HR Assistant
- Training Manager
Spa:
- Spa Manager
- Spa Therapist
Front Office:
- Lifestyle Assistant
- Service Plus ( Telephone Operator)
Reservations:
- Reservations Advisor
- Reservations Officer
Accounts:
- Accountant Clerk
- Billing Clerk
- Night Auditor
HK:
- Villa Attendant
- Villa Host
- Tailor
- Laundry Attendant
Culinary:
- Chef de Partie
- Chief Steward
- Demi Chef Staff Canteen
- Chefs staff canteen
Engineering:
- Engineering Coordinator
All our associates enjoy the following facilities and services:
Fully furnished accommodation and meals, sports & gym facilities,
free internet facility, Wi-Fi, daily ferry transfers to Male’ – the capital
city, opportunity for continuous learning and development and above all an
attractive salary and service charge.
If you believe the above fits your skills and personality, please send
your resume and a full length photograph to:
career.boduhithi@cocopalm.com.mv
Only shortlisted candidates will be contacted.
